RETURNS & EXCHANGES
OUR PROMISE
Every item we sell is 100% authentic and inspected before dispatch. If something isn't right, we'll make it right.
SIZE EXCHANGES
Wrong size? You can exchange within 7 days of delivery, provided the item is:
- ✓ Unworn and unused (indoor try-on only)
- ✓ In its original box with all tags, dust bags and papers
- ✓ In the same condition you received it
Message us on WhatsApp with your order number to arrange an exchange. Return shipping for size exchanges is covered by the customer; we ship the replacement to you free.
FAULTY OR INCORRECT ITEMS
If you receive a defective item or something different from what you ordered, contact us within 48 hours of deliverywith photos. We'll replace it or refund you in full — including delivery — at no cost to you.
WHAT WE CAN'T ACCEPT
- ✕ Items worn outdoors or showing signs of use
- ✕ Items without the original box and tags
- ✕ Exchange requests after 7 days of delivery
Start a return or exchange
WhatsApp us at 0905 666 9349 with your order number and photos of the item. We reply 24/7.
