LYON Kick Culture

RETURNS & EXCHANGES

OUR PROMISE

Every item we sell is 100% authentic and inspected before dispatch. If something isn't right, we'll make it right.

SIZE EXCHANGES

Wrong size? You can exchange within 7 days of delivery, provided the item is:

  • ✓ Unworn and unused (indoor try-on only)
  • ✓ In its original box with all tags, dust bags and papers
  • ✓ In the same condition you received it

Message us on WhatsApp with your order number to arrange an exchange. Return shipping for size exchanges is covered by the customer; we ship the replacement to you free.

FAULTY OR INCORRECT ITEMS

If you receive a defective item or something different from what you ordered, contact us within 48 hours of deliverywith photos. We'll replace it or refund you in full — including delivery — at no cost to you.

WHAT WE CAN'T ACCEPT

  • ✕ Items worn outdoors or showing signs of use
  • ✕ Items without the original box and tags
  • ✕ Exchange requests after 7 days of delivery

Start a return or exchange

WhatsApp us at 0905 666 9349 with your order number and photos of the item. We reply 24/7.